LIVE MODE FOR ENTERPRISE IT

See it.
Solve it.
Live.

The first screen-aware agent that understands context and resolves support issues instantly. Drastically improve user experience while slashing down IT support costs.

See How It Works

Join the waitlist. We’ll reach out to schedule a demo.

Connection Error
Solvue Vision
S

SOLVUE GUIDANCE

"The VPN certificate is expired. Open the VPN client settings to renew."

Integrates with ITSM

ServiceNow
Jira Service Management
Freshservice
BMC Helix

The Support Gap

IT Support is Broken.
Solvue Fixes It.

Traditional support relies on users to diagnose technical problems. It's frustrating, slow, and expensive. Solvue's AI sees what the user sees, resolving issues instantly and cutting L1 costs.

55%

Shadow Volume

Over half of all tech issues go unreported. Employees simply reboot, wait, or give up because filing a ticket is too painful.

$22–$28

Avg. Cost of L1 Ticket

Basic support tickets drain budget and capacity. Solvue eliminates these costs by resolving issues on-device before they become tickets.

24.2h

Wait & Hate

The average time to resolve for a general IT ticket.

The Solution

On-Device Visual Reasoning

Solvue goes beyond basic resets. It orchestrates visual reasoning to solve complex enterprise software issues instantly.

Tier 1 General IT

Instantly resolves high-volume friction points that drain productivity.

  • VPN Handshake Failures
  • Password & MFA Resets
  • Printer Configuration & Drivers

Specialized Enterprise Apps

Deep understanding of complex ERP and CRM workflows.

  • Salesforce Sync & Data Errors
  • SAP Transaction Blocks
  • Oracle Login Loops & Access

Workflow Comparison

Human Agent Reactive & Linear
Context
Research
Remote Fix
Solvue Proactive & Instant
Visual Reasoning Instant Resolution
Human Constraints
1 Ticket at a time
Solvue Scale
Infinite concurrency

Employee Experience

A Big Leap in
Employee Experience.

The "Submit & Wait" era is over. See how Solvue transforms the support lifecycle from hours of frustration to seconds of resolution.

The Current Process
1

Problem Occurs

User hits a roadblock. Work stops. Frustration spikes.

2

Context Switch

User navigates to portal, logs in, finds the right form.

3

Guesswork Reporting

"Internet is slow." User struggles to describe technical error.

4

The Waiting Game

Ticket sits in queue. Back-and-forth emails. Days lost.

The Solvue Way
1

Problem Occurs

User hits a roadblock and activates Solvue.

2

Instant Detection

Solvue recognizes the error screen instantly.
"I see you're having VPN issues."

3

Guided Resolution

Step-by-step AI guidance. Work resumes in seconds.

The CISO Promise

Architected for the strictest compliance standards.

Fully Private

Runs entirely on the user's device or within your VPC. No data ever leaves your environment—complete privacy by design.

Zero Training

Your data is never used to train our foundational models. What happens on your devices, stays on your devices.

Ephemeral Context

Screen context is processed in volatile memory (RAM) and discarded immediately after resolution. No video storage logs.

Calculate Your Impact

5,000
5001M+
€25
30%

*Assumptions: 1.2 tickets/user/month (14.4/yr). 1.25x Multiplier for Context Switching.

Projected Annual Savings

€540k
Hard Labor Savings
27k
Hours Returned
21k
Tickets Deflected

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