The first screen-aware agent that understands context and resolves support issues instantly. Drastically improve user experience while slashing down IT support costs.
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SOLVUE GUIDANCE
"The VPN certificate is expired. Open the VPN client settings to renew."
Integrates with ITSM
Traditional support relies on users to diagnose technical problems. It's frustrating, slow, and expensive. Solvue's AI sees what the user sees, resolving issues instantly and cutting L1 costs.
Over half of all tech issues go unreported. Employees simply reboot, wait, or give up because filing a ticket is too painful.
Basic support tickets drain budget and capacity. Solvue eliminates these costs by resolving issues on-device before they become tickets.
The average time to resolve for a general IT ticket.
Solvue goes beyond basic resets. It orchestrates visual reasoning to solve complex enterprise software issues instantly.
Instantly resolves high-volume friction points that drain productivity.
Deep understanding of complex ERP and CRM workflows.
The "Submit & Wait" era is over. See how Solvue transforms the support lifecycle from hours of frustration to seconds of resolution.
User hits a roadblock. Work stops. Frustration spikes.
User navigates to portal, logs in, finds the right form.
"Internet is slow." User struggles to describe technical error.
Ticket sits in queue. Back-and-forth emails. Days lost.
User hits a roadblock and activates Solvue.
Solvue recognizes the error screen instantly.
"I see you're having VPN issues."
Step-by-step AI guidance. Work resumes in seconds.
Architected for the strictest compliance standards.
Runs entirely on the user's device or within your VPC. No data ever leaves your environment—complete privacy by design.
Your data is never used to train our foundational models. What happens on your devices, stays on your devices.
Screen context is processed in volatile memory (RAM) and discarded immediately after resolution. No video storage logs.
*Assumptions: 1.2 tickets/user/month (14.4/yr). 1.25x Multiplier for Context Switching.
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